Regulations of reservation and short-term rental of apartments “Horyzont Apartments”

These terms and conditions present the rights and obligations of the Customer (“Lessee”) and the Service Provider – Horyzont Apartamenty, Zakład Elektroinstalacyjny Edward Siuda, with registered office: 4 Litewska Street, 32-590 Libiąż, NIP: 6281617970, REGON: 272734174, phone no. +48 664 292 141, e-mail: kontakt@horyzont-zator.pl (“Lessor”), regarding reservation and short-term rental of apartments offered by the Lessor, as well as rules of payment, complaints and liability.
Regulations are an inseparable component of the short-term house rental agreement concluded through the Lessor’s Internet Service.

Glossary

  1. Rules and Regulations – the Rules and Regulations for Reservation and Short Term Lease of Horyzont Apartments, prepared by the Landlord and made available to the Tenant in order to get acquainted with their content prior to the conclusion of the lease agreement.
  2. Apartments – located at 2 Na lotnisko Street, 34-122 Gierałtowiczki located in a separate area, designed for simultaneous residence in each apartment of a total of no more than 7, 5 or 4 persons (depending on the size of the apartment).
  3. Surrounding the apartments – a separate area with a fence, on which the apartments are located, and separate – designated for parking (parking lot) and recreational purposes spaces.
  4. Tenant – an individual or legal entity that is a party to an apartment lease agreement.
  5. Landlord – Service Provider Horyzont Apartamenty, Zakład Elektroinstalacyjny Edward Siuda, with registered office: 4 Litewska Street, 32-590 Libiąż, NIP: 6281617970, REGON: 272734174, tel. no. +48 664 292 141, e-mail: kontakt@horyzont-zator.pl
  6. Third parties – natural persons other than the tenant or persons cohabitating with the tenant in the apartment.
  7. Rental contract – a contract concluded in writing by the tenant and the landlord, according to which the landlord gives the tenant an apartment for use for a definite period of time, and the landlord pays the tenant the agreed price on this account.
  8. Website – is the website www.horyzont-zator.pl, owned by Horyzont Apartments and the booking platform posted therein.
  9. Full Rental Price – is the amount indicated during the reservation process, including all charges under the rental agreement.
  10. Force Majeure – is an external, unavoidable phenomenon beyond the control of the Tenant and the Landlord, which could not be foreseen or resisted, especially a phenomenon of a factual, legal or administrative nature, which, despite all efforts and expenditures, could not be foreseen, such as a natural disaster, terrorist attack, war. Force majeure cannot be understood through: illness car accident, revoked vacation, lack of documents authorizing border crossing, family and personal matters, etc.

General information
§ 1

  1. The Regulations specify the terms of reservation and short-term rental of apartments offered by the Lessor, as well as the rules of payment, complaints and liability of the parties to the Agreement.
  2. Proper use of the Website requires computer equipment that meets the following technical requirements: a) has access to the Internet, b) has an installed web browser (Internet Explorer, Chrome, Safari, Firefox, Opera, Android, Safari iOS, Windows Phone, Blackberry) in the current version, c) has an active and properly configured e-mail account.

Subject of the Lease Agreement
§ 2

  1. The subject of the Rental Agreement is a short-term rental of an apartment offered by the Lessor through the Internet Service or portals intermediating in concluding agreements with the Lessor.
  2. The Landlord is obliged to make available to the Tenant an apartment in accordance with the description contained in the Internet Service or the portal intermediating the conclusion of agreements with the Landlord and on the dates specified in the reservation, and the Tenant is obliged to pay the Full Rental Price specified in the reservation process.
  3. Making a reservation by the Lessee through the Internet Service or a portal intermediating in concluding agreements with the Lessor is tantamount to accepting these Regulations and concluding a Rental Agreement for short-term apartment rental between the Lessee and the Lessor.
  4. The rental of the apartment is based on the Rental Agreement.
  5. The lease agreement specifies in particular: the parties to the agreement, the rental price, the duration of the agreement, the number of persons entitled to live in the apartment under the agreement, and the rights and obligations of the parties.
  6. At the time of concluding the contract, in order to verify personal data, the Lessee is obliged to present to the Lessor for inspection a valid identity card or other document with a photograph, on the basis of which it will be possible to determine the identity of the Lessee.

Booking and payment policies
§ 3

  1. During the reservation, the Lessee independently selects an apartment offered by the Lessor through the Internet Service or portals intermediating in concluding agreements with the Lessor, and then reserves the apartment by completing an electronic reservation form placed on the Internet Service or portals intermediating in concluding agreements with the Lessor, or makes a reservation by phone at +48 664 292 141 or electronically by contacting via e-mail at kontakt@horyzont-zator.pl.
  2. The Renter makes a reservation by indicating under the offer contained in the Internet Service or intermediary portal the specific date of the beginning of the stay and the specific date of the end of the stay. In the case of making a reservation by phone or e-mail, the reservation is considered effective upon receipt of a reservation confirmation from the Lessor to the Lessee’s e-mail address.
  3. Confirmation of the reservation is made by delivering, to the email address of the Renter indicated during the reservation, a message with information on confirmation of acceptance of the reservation, summary of the reservation offer, establishment of the Full Rental Price, consent to the provisions of the Regulations and the date of the reservation.
  4. The Lessee is obligated – from the date of delivery of the message confirming the reservation (§3 item 3) – within 4 working days (but no later than the last working day preceding the start of the stay) to pay the deposit (reservation fee) via e-transfer (Przelewy24) to the account listed in §3 item 3. 9. The amount of the deposit (reservation fee) is 40% of the Full Rental Price.
  5. The full Rental Price is charged to the Tenant in full and according to the Rental Agreement on the first day of stay in advance.
  6. If the Lessee – prior to the conclusion of the Rental Agreement – has paid a deposit (reservation fee) – on the first day of his/her stay he/she is obliged to pay the amount constituting the difference between the Full Rental Price resulting from the Rental Agreement and the amount of the deposit (reservation fee) paid by him/her.
  7. Settlement of card and e-transfer transactions is carried out through Przelewy24
  8. Failure to make the payment referred to in § 3 4, creates on the part of the Lessor the right to withdraw from the Rental Agreement, without the obligation to allocate an additional period for performance. The Lessor shall notify the Lessee of the exercise of this right by the date of commencement of the stay from the expiration of the deadline for payment of the reservation fee.
  9. Payment of the Full Rental Price less the amount of the down payment (reservation fee) referred to in § 3 section 4 shall be made by wire transfer to the Lessor’s bank account identified with the number: 85 1240 4256 1111 0011 4078 1475 or in cash.
  10. In the event that the Lessee has made a transfer to the Lessor immediately prior to the commencement of the stay, the Lessee shall, upon request of the Lessor, be obliged to show in any form and in any medium confirmation of the transfer to the Lessor.
  11. Failure to make the payment referred to in § 3.9 creates on the part of the Lessor the right to withdraw from the Rental Agreement, without the obligation to set an additional deadline for performance. The Lessor shall notify the Lessee of the exercise of this right immediately after the expiration of the deadline for payment of the Full Rental Price.
  12. The payment shall be deemed to have been made on the day the due funds are credited to the Lessor’s bank account or on the day the cash is transferred to the Lessor or a person authorized by the Lessor.
  13. It is the responsibility of the Renter to provide the personal data necessary for the reservation process indicated in the reservation form posted on the Website or portals intermediating in concluding agreements with the Renter, while declaring their accuracy.

Rules for the use of apartments
§ 4

  1. Persons residing in the apartments, as well as in the separated area, are obliged to observe these Regulations, and moreover, generally applicable laws on safety, fire protection, principles of good neighborliness and behavior in a manner that does not endanger the safety of others.
  2. Smoking and other tobacco-like products are strictly prohibited in the apartments.
  3. In the apartments and in the separate area – from 10 p.m. to 7 a.m. – there is silence at night.
  4. It is forbidden for the tenant or persons living together with him/her in the apartment to organize noisy events that may disturb the peace of persons accommodated in other apartments.
  5. Third parties are obliged to leave the apartments and the segregated area before the beginning of curfew.
  6. If third parties are present in the apartment after the beginning of curfew, the Lessee should inform the Lessor of this fact and pay the agreed additional fee. Failure to inform the Landlord of this fact will be treated as fraud under Article 286 of the Civil Code.

§ 5

  1. Putting the apartment in the possession of the Tenant – by issuing keys – is done by the Landlord or a person acting on his behalf, after signing the Rental Agreement, on the day indicated in the Rental Agreement as the day of commencement of the rental, not earlier than 2:00 pm.
  2. On the day indicated in the lease agreement as the date of termination of the lease, the tenant – no later than 10:00 a.m. – is obliged to: a) empty the apartment of all movable property brought into the apartment by the tenant and other persons who occupied the apartment together with the tenant for the duration of the parties’ relationship to the lease agreement. b) return the keys to the apartment to the landlord.
  3. Accommodation at earlier hours than those indicated in paragraph 1 of this clause or vacating the apartment at later hours than those indicated in paragraph 2 of this clause is possible by prior arrangement with the Landlord.

Responsibility
§ 6

  1. From the moment of giving possession of the apartment to the Tenant, the Tenant shall be liable for any damage caused by the Tenant or persons cohabiting the apartment with him.
  2. The tenant is obliged to use the apartment in accordance with its properties and purpose. The tenant may not make any changes to the interior design.
  3. All fixtures and fittings of both the apartments and their surroundings shall be – on the date of termination of the lease and return of the keys by the Lessee to the Lessor, taking into account the wear and tear of the items resulting from their proper use – in a condition not deteriorated in relation to the condition in which they were at the time of handing over the apartment to the Lessee for use.
  4. In the event that the Lessee discovers any defects, faults, damage, etc. in the subject of the lease, particularly in the equipment or installations constituting the equipment of the apartment, the Lessee shall immediately notify the Lessor of this fact.
  5. Before returning the keys to the Lessor, the Lessor will inspect the technical condition of the apartment together with the Lessee.
  6. The tenant bears full responsibility for damage caused by improper use of the apartment space and its equipment. He shall reimburse all costs associated with the restoration of the apartment and its equipment to its original condition.

Maintaining cleanliness in and around the apartments
§ 7

  1. Smoking and tobacco-like products are strictly prohibited in the apartments.
  2. Persons who smoke tobacco in the surroundings of the apartment are obliged to do so in a place and in a manner that does not inconvenience other persons who are occupying another apartment at the time, and moreover, to clean up the cigarette butts.
  3. The tenant and persons living together with the tenant in the apartment are obliged to segregate waste generated during the lease by placing it in containers appropriate for the type of waste, which are placed in a specially designated area in the vicinity of the apartments.
  4. If there are minors among the persons cohabiting the apartment with the tenant, it is the tenant’s responsibility to ensure that the beds, sofas, mattresses on which the minors will sleep are properly protected from getting wet or dirty (e.g., by spreading waterproof mats, sheets on them).

Security
§ 8

  1. Moving passenger vehicles in the area surrounding the apartments (in particular, access to/from the parking lot) should be done with extreme caution and at a speed not exceeding 20 km/h.
  2. The use of any electrical / gas equipment that is furnished in the apartment shall be done in compliance with the safety rules appropriate to such equipment.
  3. For reasons of fire safety, the use of heaters, electric irons, kettles, stoves and other similar devices that are not part of the equipment of the apartments can only be done with due caution.
  4. It is the Tenant’s responsibility to ensure that whenever – during the course of the parties’ relationship to the Lease Agreement – the apartment is vacated and left without anyone inside, all windows and doors are closed in the customary manner and appliances and electronic equipment are turned off.

Reservation cancellation
§ 9

  1. The Lessor and the Lessee shall have the right to withdraw from the Rental Agreement within 7 days from the date of Force Majeure. The Tenant shall be entitled to a refund of all amounts paid.
  2. Failure to make the payments referred to in Paragraph 3, Paragraph 4 and Paragraph 9 shall be construed as a default within the meaning of the Civil Code.
  3. At any time, before the agreed date of stay, the Renter has the right to cancel the Rental Agreement. In the event of cancellation of the Renter for reasons attributable to the Renter, 3 days prior to the agreed date of stay, the Renter is obliged to cover the cancellation costs in the amount of 80% of the Full Rental Price (reservation fee). This does not apply to non-refundable reservations, i.e., non-cancellable and reservations where the dates and cancellation costs are fixed.
  4. Changing the date of booking or changing the apartment selected in the booking process is possible only by mutual agreement of the parties. If there is no agreement between the parties, paragraph 3 above shall apply.
  5. In the event of a situation in which the Lessor, for reasons beyond its control, is forced to change the material terms of the Rental Agreement before the commencement of the stay, in particular to change the reserved apartment or the date of the reservation, it shall immediately notify the Lessee, who should immediately inform the Lessor whether: a) he accepts the proposed change to the Rental Agreement, or b) he withdraws from the Rental Agreement, which entails the immediate return to the Lessee of all payments made.
  6. In the event of a situation in which the Lessor, for reasons beyond its control, is forced to change the material terms of the Rental Agreement during the stay, in particular to change the reserved apartment, it shall immediately notify the Lessee, who should immediately inform the Lessor whether: a) it accepts the proposed change to the Rental Agreement, or b) it withdraws from the Rental Agreement with effect from the date of withdrawal, which involves the immediate return to the Lessee of the unused benefits.

Procedure for filing and processing complaints
§ 10

  1. In the event of any non-compliance with the Rental Agreement for the provision of services, the Lessee should report any complaints to the Lessor or any other person acting on his behalf in writing or electronically within no more than 30 days from the date of completion of the stay.
  2. The landlord shall consider the complaint within 14 days of its receipt, of which he shall inform the tenant in the same form: written or electronic.
  3. In the case of refusal to accept a complaint, the lessor is obliged to justify in detail in writing or electronically the reasons for the refusal.

Final provisions
§ 11

  1. In the event of expiration of the time period for which the lease agreement was concluded, the Tenant is obliged to return the keys to the apartment to the Landlord or other person acting on his behalf.
  2. The tenant does not have the right to transfer the apartment he or she is releasing to other persons, even if the term for which the lease agreement was concluded by the Parties has not expired.
  3. The tenant may not lend or sublet the apartment to others.
  4. The rules of protection of personal data of the customers of the www.horyzony-zator.pl Website are contained in the Privacy Policy document, which can be consulted at: https://horyzont-zator.pl/polityka-prywatnosci/

Animals
§ 12

  1. Pets are not accepted.